Ordering Online

Are there any  charges for using credit card?

No, there are no surcharges or additional fees associated with credit card payments.

Can i place an order over the phone?

No, Myriad can not process orders or payments over the phone.

What payment methods do you accept?

We welcome Mastercard, Visa, AMEX and Paypal. When using paypal, you'll be securely redirected to their site for login and payment processing. After completing the transaction, you'll seamlessly return to our merchant website. 

I haven't received your order confirmation email?

If you do not receive your order confirmation email after 30 minutes, kindly reach out to our customer service team at customercare-myriad.co@gmail.com. Additionally, please check your spam/junk folders to ensure your haven't missed any important communication. We're here to assist your promptly. 

Where to locate your order number?

You can locate your order number on the order confirmation email you received. Additionally, it is printed on the packaging slip included with your order. When reaching out to our customer service team, please provide this order number for efficient assistance. 

How do i convert the currency to the country that i live in?

Just go to the top of the page and locate to where the currency switcher is. Click the drop down button and select the currency you desire to change to. 

Do you offer personalised jewellery?

No, not at the moment as we are only a small business. We will be soons as we grow and scale. 

My address on my order confirmation email is incorrect, what should I do? 

Please contact us ASAP, soon as the order has been placed on the following email customercare-myriad.co@gmail.com. Please provide us with the correct address and we will get that changed for you. 

Please ensure that you double check the address before processing your order.